Last revision 1 March 2016
Janssen is concerned about privacy issues, which is why we would like to inform you how we collect, use and disclose information.
Information You Provide
In some areas of the Website we may ask you to submit personal data in order to allow you to benefit from specified features (such as newsletters, tips/pointers, order processing) or to participate in our campaigns (such as competitions or other promotions). You will be informed each time what information is required and what information is optional.
We may combine the data you submit with other data we received from you online and offline, including, for example, your purchase history. We may also combine it with information we received from other sources, such as other Johnson & Johnson's operating companies, publicly available information sources (including data from your publicly available social media profiles), and other third parties.
Passive Information Collection and Use
As you navigate the Website, certain information may be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as IP addresses, cookies, tags and collecting navigational data.
How We Use and Disclose Information
We use and disclose information you provide to us as described to you when the information was collected.
We also use information from you or about you:
We may disclose the data collected through the Website:
In addition, we use and disclose information collected through the Website as necessary or appropriate: (a) in accordance with applicable laws, including laws in force outside your country of residence; (b) to comply with a legal process; (c) to respond to a request from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect the operations of our company and our affiliates; (f) to protect our rights, privacy, safety or property of our company and/or that of our affiliates, yours, or others; and (g) to allow us to take all possible legal steps or limit the damages which we would otherwise have to sustain. Subject to your consent, we may also use and disclose information collected through the Website in other ways. Where required by applicable laws, prior to the disclosure of your data to other entities, including entities listed in this Policy, we will ask for your consent to such disclosure
We also use and and disclose information collected passively as described above in section "Passive Information Collection and Use", and for any other purpose, except for any applicable law (for example, if we are required to treat such information as personal information). In addition, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
THIRD PARTY WEBSITES AND SERVICES
We use reasonable organizational, technical and administrative measures to protect personal data under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reasons to believe that your interaction with us is no longer secure (if you for example think that the security of your account with us has been breached), please inform us about the issue by contacting us in accordance with the content of the "Contact" section below.
CHOICES AND ACCESS
Choices Regarding Our Use and Disclosure of Your Personal Data
You can choose how we use and disclose your personal data for marketing purposes. You have the following options:
We will try to comply with your request as soon as reasonably practicable. Please note that if you opt-out in accordance with the instructions provided above, we may not be able to remove your personal data from the databases of our affiliates we have already disclosed your data to (that is as of the day your cancellation is implemented). Also, please note that if you opt-out from receiving messages related to marketing, we can still send you important messages regarding transactions and administration, the reception of which you cannot opt-out from.
How to Gain Access, Modify or Delete Your Personal Data
If you wish to verify, correct, update or delete your personal data provided through the Website, please contact us by means of our "Contact Us" section. We will try to comply with your request as soon as reasonably practicable. You can also visit the Website to update your profile.
USE OF THE WEBSITE BY MINORS
The Website is not directed to individuals under the age of 18, therefore we would like to request that these individuals not provide their personal data on the Website.
Your personal data can be stored and processed in any country where we have facilities or service providers. However, transfer of your data to another country that does not provide the level of protection for personal data corresponding to the level required in EEA will only occur once appropriate security measures are ensured in the destination country are ensured and in keeping with the requirements defined in the regulations on protection of personal data that are in force in the country where the data controller is established.
Unless we specifically request or invite it, please do not send us and do not disclose to us any sensitive personal data (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, health, convictions or trade union membership) on or through the Website, or in any other way. Should we request or invite you to provide sensitive data, we will do so subject to your written consent or if it is permitted according to the binding legal regulations.
HOW TO CONTACT US