We may ask you to submit personal information in order for you to benefit from certain features (such as newsletters, tips / links or order processing) or to participate in a particular activity (such as contests or other promotions). You will be informed what information is required and what information is optional.
We may combine the information you submit with other information we have collected from you, whether on‑ or offline, for example your activities on our websites (including on a mobile website or application). We may also combine it with information we receive about you from the following other sources such as other operating companies of the Johnson & Johnson, sources of publicly available information (including data available from your publicly available profiles on social media).
USE BY MINORS
This site is not intended for people under 18 years of age, therefore we ask people of this age not to provide personal information on the Website.
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise to us.
AUTOMATIC INFORMATION COLLECTION AND USE
We and our service providers may also automatically collect and use information in the following ways:
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.
IP address: Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.
Device Information: We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.
HOW WE USE AND DISCLOSE INFORMATION
We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access,” below, to learn how you may opt out of certain of our uses and disclosures.
Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:
- Providing the functionality of the Service and fulfilling your requests.
- to provide the functionality of the Service to you and providing you with related customer service;
- to respond to your inquiries and fulfill your requests, such as to send you documents you request or e‑mail alerts;
- to send you important information about our relationship with you or about the Service, changes to the terms of service, policies and policies that apply to you and / or other information related to administrative matters.
These activities will enable us to manage our relationship with you, resulting from the agreement you have with us and / or to fulfill the obligations that the law imposes on us.
- Accomplishing our legitimate interests.
- for data analysis, for example, to improve the efficiency of the Service;
- for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements;
- for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
- for developing new products and services;
- for enhancing, improving or modifying our website or products and services;
- for identifying Service usage trends, for example, understanding which parts of our Service are of most interest to users; and
- for determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.
We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.
- Analysis of Personal Information to provide personalized services.
- to better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests;
- to better understand your preferences so that we can deliver content via the Service that we believe will be relevant and interesting to you.
We will provide personalized services either with your consent or because we have a legitimate interest.
We also disclose information collected through the Service:
- to our third party partners, with whom we offer jointly advertised or branded promotions. The data controller responsible for the management of jointly-used personal information is an entity from Johnson & Johnson group in the country from which you log in. The list of entities is available in the section entitled "How to contact us";
- if you gave your consent to our affiliates and third party partners for the purpose of their own marketing needs;
- to our third party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e‑mail and direct mail delivery services, auditing, and other services, in order to enable them to provide services; and
- as permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.
We may use and disclose information we collect automatically as described above, under “Automatic Information Collection and Use.”
In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your personal information
We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt out from:
- Receiving marketing communications from us: If you gave your consent for marketing communications before, but you do not want to receive it in the future, you can opt out by contacting us via the "contact" tab. In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e‑mails or direct mail from us, tell us that, and provide your name and e‑mail or postal address. You may also opt out of receiving marketing communications from us by visiting the Service to update your online profile. In addition, you may opt out of receiving marketing e‑mails from us by following the unsubscribe instructions provided in any such message.contact" tab. In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing emails or direct mail from us, tell us that, and provide your name and email or postal address. You may also opt out of receiving marketing communications from us by visiting the Service to update your online profile. In addition, you may opt out of receiving marketing emails from us by following the unsubscribe instructions provided in any such message.
- Receiving reminders from us: If you no longer want to receive reminders from us on a goingforward‑ basis, you may opt out of receiving them by contacting us via the "contact" tab. In your response to us, please provide your name and the e‑mail address or phone number at which you receive reminders from us.contact" tab. In your response to us, please provide your name and the email address or phone number at which you receive reminders from us.
- Our sharing of your personal information with affiliates and thirdparty‑ partners: If you previously opted in to receiving marketing communications from our affiliates or third party partners, you may opt out of our sharing of your personal information with those parties for their direct marketing purposes on a goingforward‑ basis by contacting us via the "contact" tab https://www.janssen.com/poland/o-nas/contact. In your communication to us, please state that we should no longer share your personal information with our affiliates and/or third‑party partners for their marketing purposes, and include your name and e‑mail address.contact" tab . In your communication to us, please state that we should no longer share your personal information with our affiliates and/or thirdparty partners for their marketing purposes, and include your name and email address.contact" tabhttps://www.janssen.com/poland/o-nas/contact. In your communication to us, please state that we should no longer share your personal information with our affiliates and/or thirdparty partners for their marketing purposes, and include your name and email address.contact" tab . In your communication to us, please state that we should no longer share your personal information with our affiliates and/or thirdparty partners for their marketing purposes, and include your name and email address.
We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your optout request). Please also note that if you opt out of receiving ‑marketingrelated‑ messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.
How you can access, change, or delete your personal information
You can exercise the following rights (to the extent these rights are provided to you by applicable law), i.e.:
- the right to request access to your personal data and obtain information on the processing, and if data are incorrect you have the right to demand rectification (in accordance with articles 15 and 16 of the GDPR),
- the right to obtain restriction of data processing in situations and on the terms specified in art. 18 GDPR (you may request to limit processing of your personal data for the period of verification of their correctness or pending verification of your opposition to data processing. This right also applies if in your opinion data processing is unlawful, but you do not want data to be deleted immediately or in case the data are needed longer than assumed retention period to exercise or defend legal claims),
- the right to demand erasure of personal data in accordance with art. 17 GDPR ("the right to be forgotten"),
- the right to data portability in accordance with art. 20 GDPR i.e. to receive from data controller your personal data in a structured, commonly used machine-readable format, as well as to request to transmit those data to another data controller. This law only applies to data that you have provided to data controller and that are processed in connection with the execution of the contract concluded with you or based on your consent and the processing is carried out by automated means,
- the right to object at any time to processing of your personal data, on grounds relating to your particular situation if the data are processed by data controller based on its legitimate interests (in accordance with Article 21 paragraph 1 of the GDPR),
- the right to object at any time to the processing of your personal data for marketing purposes, including profiling (in accordance with Article 21 paragraph 2 of the GDPR),
- the right to withdraw at any time consent to the processing of personal data. Withdrawal of consent however, will not affect the lawfulness of the data processing that was based on it before the consent was withdrawn.
Please contact us via the "contact" tab. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response. You can also visit the Service page to update your online profile.
Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.
Some non-European Economic Area (EEA) countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here. For transfers from the EEA to countries not considered adequate by the European Commission, we have ensured that adequate measures are in place, including by ensuring that the recipient is bound by [EU Standard Contractual Clauses, EU-US Privacy Shield Certification, or an EU-approved code of conduct or certification], to protect your Personal Information. You may obtain a copy of these measures by contacting our data protection officer in accordance with the “Contacting Us” section below.
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
Please note, however, that this is not an exhaustive list of retention periods. Your personal information may be stored for a longer period using the criteria set forth in the first paragraph of this section, especially points (ii) and (iii).
THIRD PARTY SITES AND SERVICES
Croatia: Johnson & Johnson S.E. d.o.o., Oreškovićeva 6h, 10010 Zagreb
Czech Republic: Janssen-Cilag s.r.o., Walterovo náměstí 329/1, 158 00 Praha 5 – Jinonice
Hungary: Janssen-Cilag Kft., , Nagyenyed u. 8-14. 1123 Budapest
Poland: Janssen-Cilag Polska Sp. z o.o., ul. Iłżecka 24, 02-135 Warszawa
Romania: Johnson & Johnson România SRL, Str. Tipografilor nr. 11-15, 013714 Bucureşti
Slovakia: Janssen, divízia Johnson&Johnson s.r.o., CBC III, Karadžičova 12, 821 08, Bratislava
Slovenia: Johnson & Johnson d.o.o., Šmartinska 53, 1000 Ljubljana
You may also contact our data protection officer responsible for your country or region, if applicable, at firstname.lastname@example.org.
LODGING A COMPLAINT WITH A REGULATOR
You may lodge a complaint with a supervisory authority competent for your country or region. Please click here for contact information for such authorities.